About Damian Smentczak

I’m Damian Smentczak, an accomplished Commercial Loan Operations Manager with over a decade of experience in the financial services industry. As a forward-thinking leader, I excel in navigating complex transformations in the banking sector, driven by fintech innovations and regulatory changes. I’m passionate about fostering a collaborative team environment, optimizing processes, and leading large-scale cross-functional initiatives that deliver tangible results.

Professional Key Points

AVP, Commercial Loan Operations Manager

U.S. Bank | Portland, Oregon | 2016 - Present

  • Led a cross-functional team in developing solutions for bank-wide operational improvements.

  • Managed a portfolio of billions in commercial loans, ensuring data integrity and compliance with evolving regulations.

Commercial Loan Team Lead

U.S. Bank | Portland, Oregon | 2014 - 2016

  • Implemented new operational tools that enhanced team collaboration and reduced labor costs by 38%.

Centralized Operations Team Lead

Truist Financial Services (formerly BB&T) | Pineville, North Carolina | 2011 - 2014

  • Directed risk remediation efforts and managed cross-team operations.

Skills and Expertise

  • Operational Leadership: Extensive experience leading large-scale initiatives and cross-functional teams.

  • Process Optimization: Proven success in implementing automation and data integrity tools, resulting in millions in savings.

  • Risk Management: Specialized in identifying, addressing, and mitigating operational risks across banking platforms.

  • Team Development: Effective in fostering employee engagement and driving team success through coaching and collaboration.

Education

Bachelor of Business Administration

Northwood University | Midland, Michigan | Graduated: 2010

Awards & Achievements

2021

Legends of Possible Award

For leadership and resilience in the Commercial Lending division during the pandemic. Through collaboration, policy development, and innovative solutions, my team facilitated CARES Act programs, supporting businesses with critical aid, while managing increased demand and ensuring client support.

2024

Legends of Possible Award

For exceptional contributions to U.S. Bank’s largest acquisition in a decade. Playing a pivotal role in transferring commercial loan portfolio data, ensuring data integrity, resolving system incompatibilities, and facilitating a smooth transition for MUB employees to U.S. Bank.

2024

Operations Hackathon Winner

Outpacing 30+ teams with an AI-driven solution. Our innovation automates commercial loan document analysis, instantly aligning it with the loan accounting system. This breakthrough minimizes human error, enhances data integrity, and streamlines operations within U.S. Bank’s commercial loan portfolio.